Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Colussi Engineering warrants to the original purchaser that the pumps will be free, under normal use and maintenance, from defects in material and workmanship for a period of 12 months from the date of purchase subject to the conditions below. Our services and repairs are guaranteed to be free of faulty workmanship or material for a period of 3 months from the date of the repair.

To validate warranty claims, evidence of this date of purchase will be required and an explanation of the warranty issue to the manufacturer or distributor, Colussi Engineering Pty Ltd. Our warranty is non-transferable.

Unless otherwise stated in this warranty, Colussi Engineering will at its sole discretion either:

Colussi Engineering reserves the right to choose the lowest cost option available from the above. The warranty of engines on all engine-driven equipment and electric motors on electric pumps remains the responsibility of the engine/motor manufacturer respectively. This is subject to the particular terms and conditions set by each manufacturer.

It is the user’s responsibility to verify that the water used in the pump is clean and free from impurities. Users should contact Colussi Engineering if in doubt. This warranty is subject to compliance with the directions and guidelines of use and installation as set out in the User Manual.

This warranty shall not apply to, or include, any of the following:

All service under this warranty takes place at Colussi Engineering’s manufacturing facility at 53 College Street, Gladesville NSW 2111. The customer is responsible under this warranty for paying the costs associated with transporting the unit to and from the manufacturer.

This warranty is the only warranty applicable to Colussi Engineering new products and, to the maximum extent permitted by law, replaces all any other warranties expressed or implied. Colussi Engineering Pty Ltd does not authorise any other person to offer any warranty rights in relation to its products. Colussi Engineering Pty Ltd shall not be liable for incidental or consequential damages which result from the misuse of the product/s, including damage resulting from the customer’s failure to follow the guidance provided in the product/s manual concerning the operation and maintenance of the product/s.